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Articles, and Columns
developed by
PETER FINGAR

Internet World, Computerworld, CIO Magazine, Logistics Magazine, SiliconIndia, Component Strategies Magazine, CommerceNet, Object Magazine, Sunworld, FirstMonday, Application Development Trends, Technology Training Magazine, Montgomery Research CRM Project, Distributed Object Computing Magazine, Optimize Magazine, Intelligent Enterprise, Ebizq, BPM Institute, BP Trends


The Cognitive Computing Era: Human-Computer Symbiosis
BPM.com, 16 November 2015
In the anticipated symbiotic partnership, men will set the goals, formulate the hypotheses, determine the criteria, and perform the evaluations. Computing machines will do the routinizable work that must be done to prepare the way for insights and decisions in technical and scientific thinking. Preliminary analyses indicate that the symbiotic partnership will perform intellectual operations much more effectively than man alone can perform them.

The Cognitive Computing Era:Artificial General Intelligence
BPM.com, 10 Novembere 2015
Artificial General Intelligence (AGI) is an emerging field aiming at the building of ‘thinking machines;’ that is, general-purpose systems with intelligence comparable to that of the human mind (and perhaps ultimately well beyond human general intelligence).

The Cognitive Computing Era: Commonsense Knowledge
BPM.com, 01 September 2015
The problem is considered to be among the hardest in all of AI research because the breadth and detail of commonsense knowledge is enormous.

The Cognitive Computing Era: Affective Computing  
BPM.com, 17 August 2015
Affective Computing is computing that relates to, arises from, or deliberately influences emotion or other affective phenomena. Emotion is fundamental to human experience, influencing cognition, perception, and everyday tasks such as learning, communication, and even rational decision-making

The Cognitive Computing Era: Deep Learning 
BPM.com, 31 July 2015
It may sound like fiction and rather far-fetched, but success has already been achieved in certain areas using deep learning, such as image processing (Facebook’s DeepFace) and voice recognition (IBM’s Watson, Apple’s Siri, Google’s Now and Waze, Microsoft’s Cortana and Azure Machine Learning Platform).

The Cognitive Computing Era: How Did We Get Here?
BPM.com, 22 July 2015
Back in the early ‘80s, when Goffrey Hinton and his colleagues first started work on the idea of deep learning, computers weren’t fast or powerful enough. By the middle aughts, they had the computing power they needed to realize many of their earlier ideas. 

The Cognitive Computing Era is Here: Are You Ready?
BPM.com, 16 July 2015
The Cognitive Computing Era will change what it means to be a business as much or more than the introduction of modern Management by Taylor, Sloan and Drucker in the early 20th century.


The Cognitive Computing Era is Upon Us
PSFK.com, May 2015
Business-tech author details how cognitive systems wield a power like we've never seen and could soon be tending to our agriculture, industry, and service needs

The Fourth Industrial Revolution
BPTrends, December 2014
Peter Fingar contends that the fourth industrial revolution is upon us, a revolution that promises to have an enormous effect on manufacturing innovation including “smart devices” that can take control of machines on the shop floor by communicating autonomously. Peter explores the impact this revolution might have on manufacturing operations management processes.   

The Cognitive Internet of Everything
BPTrends, October 2014
Peter Fingar has frequently said that “everything is changed, changed utterly.” In this Column, he explores how the cognitive internet will profoundly affect Business Process Management and offers suggestions to prepare your organization for the sea change he predicts will occur.

Cognitive BPM
BPTrends, June 2014
In his April Column, Peter Fingar predicted that Cognitive Computing would take computing concepts to a whole new level. This month, he elaborates on that prediction. He says that the BPM practitioner’s challenge is no longer just mastering project management and process modeling techniques. It’s social transformation. Read Peter’s Column to learn just what that may mean for you and your organization.

3 + 1: All is Changed, Changed Utterly
BPTrends, April 2014
In his Column this month, Peter Fingar spends one sentence reminiscing about the good old days of BPM and then launches a discussion of the technologies that he believes will profoundly change how companies operate. Read his Column and let us know what you think about these technologies and the impact they might have on your organization, especially Cognitive Computing.

Business Process Management and the COO Revolution
BPTrends, February 2014
This month's Column is adapted from the book, The COO Revolution: Reinventing Customer-Facing Processes for Moments of Truth: http://www.mkpress.com/COO

Smarter Smart Process Apps
BPTrends, December 2013
In his Column this month, Peter Fingar reminds readers that retailers were reluctant to embrace the internet—that is, until they got “Amazoned.” Now, companies face another challenge with the rise of the Smart Process App, which, Peter asserts, is not just another platform shift. Read Peter's Column for his insights into the impact Smart Process Apps will have on how people live and work and how companies will operate in the future.

Playing the BPM Gamification Game
BPTrends, October 2013
Peter Fingar argues that if a knowledge worker's work is not inherently rewarding, adding a layer of game mechanics on top of it won't make it so. Instead, Peter suggests that you combine the most relevant constructs of BPM and video games for the best results in motivating your workers. Read his Column to learn how you might do that.

The New Business MoSAIC
BPTrends, June 2013
In his Column this month, Peter Fingar announces the Fourth Wave of Business Process Management—one in which “command and control” management gives way to “connect and collaborate” management. He argues that the model for such a system is not based on the flow of work through a diagram. Read Peter's Column to learn what he believes will define the future of BPM.

Back to the Future of BPM—2012-A Very Special Year
BPTrends, April 2013
This month, Peter Fingar urges managers to adopt the self-discipline of the Samurai. The purpose of the exercise is to build and maintain integrity, which in turn will build trust—a key component in compelling employees to “opt-in” and voluntarily make a commitment to the communities they work in. Peter aptly summarizes the principles of Samurai leadership as presented in Samurai Business: The Way of the Warrior for Professionals in the Digital Century by Joris Merks, a Research Manager for Google who also happens to be a jiu-jitsu champion.

A 21st Century Business Lexicon
BPTrends, February 2013
You may think you know the language of business, but, do you really? Since we are still using vocabulary that emerged out of the industrial revolution, Peter Fingar thinks it's high time for an update. Here he provides a lexicon for the 21st century, from Affective Computing through Workforce Mobility. He hopes readers will have some terms to add and urges you to weigh in on the BPTrends LinkedIn site.

Agent-Oriented BPM (aoBPM) and a Confession
BPTrends, December 2012
Peter Fingar contends that intelligent agents are poised to transform the way we model the enterprise and build information systems. In the first part of this two-part Column, he explores the what and why of this advanced technology and the business and technical benefits and implications. In part two, he explores how to apply the paradigm to business and explains the relationship with BPM technology. His confession offers a surprise ending to this visionary Column.

Back to the Future of BPM—2012-A Very Special Year
BPTrends, October 2012
In this month's Column, Peter Fingar provides a summary of the literature that influenced the BPM movement. He begins with the First Wave in the 1920`s and proceeds to the Second and Third Waves in the 1990`s and early 2000`s. We have entered the Fourth Wave which Peter has dubbed, “Thriving in the Digital Pangea and Global Innovation Economy.” Read his Column to learn Peter's insights into how organizations will need to adapt to survive in the Fourth Wave.

Innovation Process
BPTrends, June 2012
In these days of extreme competition, Peter Fingar urges BPM practitioners to think beyond the usual processes and to include innovation in the play book as well. In his Column this month, Peter provides a detailed discussion of how to execute and implement a sustainable innovation program in your organization.

An Architecture for Innovation
BPTrends, April 2012
Peter Fingar asks, “How do you make innovation a repeatable and sustainable Process?” To achieve that end, he proposes that you develop an Innovation Architecture or operating environment just as you develop an Enterprise Architecture. He offers a high level illustration of an Innovation Architecture with guidelines to help you develop it.

Call Your Broker – The Rise of Cloud Service Brokerages
BPTrends, February 2012
Peter Fingar predicts that over the next few years, we will see some key trends developing that will change the IT services industry as a result of the emergence of cloud computing. Peter believes that companies will reach outside their internal IT departments and call in outside IT services companies that offer top-tier technology talent in cloud computing. Read Peter's Column for his valuable insights into what the future holds for the IT services industry.

Consider Big Data the Most Important Thing for Business since the Internet
BPTrends, December 2011
No stranger to reporting on innovative ideas in business, this month Peter Fingar explores the meaning of and the implications for business of Big Data. He believes that Big Data is all about delivering new insights to decision makers. Historically, data analytics software has relied on representative samplings to render results. That approach is changing with the emergence of new Big Data analytics engines. Interested? Read the whole story in his Column.

The Audacity of Innovation
BPTrends, October 2011
Peter Fingar asserts that today's reality is “innovate or die.” In his Column this month, he offers 21 perspectives and key variables to be included in the work of business innovation and challenges you to use the checklist to test your knowledge of what he describes as the new taxonomy for business innovation. If you are involved in any way in your organization's ability to innovate, we urge you to accept Peter's challenge.

Business Innovation Dogfight in the Cloud.
BPTrends, July 2011
John R. Boyd, a U.S. Air Force fighter pilot trainer known as the “Father of the F-16,” was Peter Fingar’s inspiration for this Column. Boyd successfully trained his pilots to outmaneuver enemy pilots flying significantly superior aircraft. Peter suggests that by applying Boyd’s techniques, companies could outmaneuver competitors that are bigger, better, stronger and faster. Details inside.

Listening Posts, Sockpuppets, Trolls, Drones and Trust (Feature)
BPTrends, May 2011

Peter Fingar contends that we’ve moved beyond BPM 2.0 and are already in BPM 3.0—a realm in which social networks drive the conversation about your company. Traditional market research techniques won’t work in today’s world. Read Peter’s Column to learn more about BPM 3.0 and whether or not you are a sockpuppet.

BRICsInnovation and Blowback
BPTrends, March 2011
There's a new game in the business world called BRICs
Innovation and Blowback. Innovations are now starting to flow from the world's emerging markets: Brazil, Russia, India and China (BRIC). What effect will this have on the world as we know it? Peter suggests that to withstand the impact of this cataclysmic shift, it's time to rethink the structure of our companies and move away from a "top management" organization. For details of his proposed restructuring, as well as some astonishing economic data, read his thought provoking Column.

The Meaning of 21st Century Business--Unleashing the Power within Using Social Networks
BPTrends, January 2011
If, as Peter Fingar contends, social networking is working its way into the definition of a successful enterprise, what can you do to ensure that your organization survives in this world of "business as unusual?" Peter exhorts us to get beyond the hype curve and look within our own public and private communities for inspiration. Read his compelling view of the "dizzying world we live in."

Process on Demand and Cloud Services
BPTrends, November 2010
In his Column this month, Peter Fingar argues that without BPM, the Cloud remains a passive environment that can save an organization money and eliminate some operational headaches. But, adding a process layer to the Cloud can revolutionize the way business services are created and consumed and can provide an organization with a significant competitive advantage.

Fractal Enterprise Architecture and BPM - Can UML or BPMN Model a Cloud?
BPTrends, September 2010
Peter Fingar contends that existing Enterprise Architecture approaches and today's BPM systems lack the flexibility to accommodate Cloud based, loosely coupled, stateless architectures. These architectures feature complex business ecosystems made up of large numbers of participants spread across the globe. Peter's solution? An agent-oriented BPM. Read his Column to learn precisely what that term means and to learn how you can respond to Peter's questions and participate in an on-going discussion of agent-oriented BPM.

Whither the CIO?
BPTrends, June 2010
In an environment where customers are increasingly turning to Social Networks for information required to make purchasing decisions, and where internal business units are increasingly turning to Cloud service providers for the resources required to get work done, what is the role of the CIO? Peter sees the next generation CIO as a strategic agent for business transformation.

Enterprise as a Service (EaaS) - That's Where BPM Comes In
BPTrends, April 2010
Are you in the Larry Ellison camp and wonder, "What the hell is cloud computing?" And furthermore, do you wonder, "What does it have to do with BPM?" If these are questions you've asked in the middle of all the hype around cloud computing, Peter offers some answers. Read his Column for his take on how BPM sets enterprise cloud computing apart from consumer cloud computing and why it will provide a competitive advantage, in the 21st century, to companies that embrace it.

Social Networks, Innovation and the MITH Myth
BPTrends, February 2010
Fingar turns his attention to the compelling topic of social networks and their relevancy to the changing role of information technology in business. He sees social networks not as time-wasters but as a new source of business intelligence - places where work gets done and innovation is born. Your boss may not agree, but you should read Peter's Column and form your own opinion.

Cloud Computing: It's about Management Innovation
BPTrends, December, 2009
Fingar describes the power of process-driven Cloud Computing and suggests that organizations taking a wait and see attitude are traveling at their own risk. In fact, he posits that the best way to undermine your competitors is to tell them that Cloud Computing is just a bunch of hype.

Service Process Management (Feature)
BPTrends, October 2009
This month, Peter Fingar turns his focus to service science and its application to BPM. Although the service sector represents 70% to 80% of the GDP in advanced economies, little has been done to take on services as the object of BPM initiatives. Peter offers his perspective on why this is so and predicts that service process management, when it does emerge, will not be your father's BPM. Find out if you are ready for the leap from BPM to SPM.

Work 2.0
The Future of Work (Book Chapter)

Read an Excerpt from Dot.Cloud
TechTarget's IT Knowledge Exchange, July, 2009 (Complete Chapter)

Dot.Cloud -- Business Platform for Our Century
CIO Magazine, July, 2009 (Interview)

Cloud Computing and the Promise of On-Demand Business Innovation
Intelligent Enterprise, July, 2009 (Cover Story)

Cloud Computing Set to Change Roles in IT
TechTarget's IT Knowledge Exchange, June, 2009

Cloud-Oriented Business Architecture and Situational Business Processes (Feature)
BPTrends, June 2009

The Business Platform in the Sky (Feature)
BPTrends, March 2009

The Process-Managed Org Chart:
---The End of Management and the Rise of Bioteams
(Feature)
BPTrends, January 2009

The Battleground States
BPTrends, November 2008

BPM is Dead: Viva La BPM (Feature)
BPTrends, September 2008

Business Process Management: The Next Generation (Feature)
BPTrends, June 2008

On the Road to Tacit Interaction Support (Feature)
BPTrends, April 2008

Get Your Head into the Clouds (Feature)
BPTrends, February 2008 

BPM Directions: Go Straight and Keep On Turning (Feature)
BPM.com, February 2008

Innovation Pioneer of the Year: You!
BPM Institute, November 2007

Shift Happens
BPTrends, 2007

EDP Audit and Control Redux (Feature)
BPTrends, November 6, 2007

Questioning Innovation
BPM Institute, September 2007

Innovation's Child (Feature)
BPTrends, September 4, 2007

Upside Down and Outside In
BPTrends, July 3, 2007

It's the Global Economy, Stupid!
Ebizq, June 27, 2007

The Globalization of Innovation
BPM Institute, June 22, 2007

This and That 2.0: In Search of the Holy Grail of Innovation Through Collaboration
BPM Institute, March 14, 2007

Riding the Third Wave Aftermath: Smith and Fingars "Third Wave"
stirred up a tide that soaked the feet of infrastructure vendors in cold water
:
4th Wave Coming?

By EDS's Janne J. Korhonen, BP Community,  March 2007

The Greatest Innovation since BPM (Feature)
BPTrends - March 6, 2007

The MBA is Dead, Long Live the MBI
BPTrends - December 5, 2006

Innovation as a Business Process
BPM Institute,  November 14, 2006

Extreme Competition: The Singaporean Connection
BPTrends - September 5, 2006

Understanding Innovation: What Exactly is Innovation, and how does Innovation Happen?
BPM Institute, (Roundtable) August 1, 2006

Extreme Competition
Ebizq, June 12, 2006

Changing Change Itself
BPTrends - June 6, 2006

All Is Changed, Changed Utterly
BPTrends - April 3, 2006

My Taxi Drivers Know More Than My Neighbors - A Trip Report
BPCommunity, April, 2006

Process Powered E-Gov: Does Your Agency Grok Process
BPM Institute, April 3, 2006

Competition Gets Extreme
BPTrends - February 7, 2006

BPM's "Missing Link"
BPM Institute,  January 5, 2006

The Virtues of Incrementalism
BPM Institute, December 22, 2005

The Coming IT Flip Flop
BPTrends - December 6, 2005

Government's BPM Imperative
CIO Magazine, November, 2005

Learning to Become a Process-Managed Enterprise
BPTrends - October 4, 2005

Taking The BPM Message To The Corner Office
BPM Institute, (Roundtable) October 19, 2005

7 Critical Strategies for Success in BPM
BPM Institute, (Roundtable) October 5, 2005

The Great 21st Century Business Reformation
BPM Institute, September 29, 2005

Peter Fingar speaks out on the Process Managed Enterprise-Part I
Peter Fingar speaks out on the Process Managed Enterprise-Part II

CIO Magazine Interview, September, 2005

Competition Gets Extreme (Cover Story)  (PDF Version)
CIO, (Based on interview) by Sue Bushell, September 2005

Systems Thinking: The "Core" Core Competency for BPM
BPTrends, September 6, 2005

BPM: The Next Generation (Feature)
BPCommunity, August 2005

Mastering Business Process Management
BPTrends - May 3, 2005

Prime Time For Real Time (Cover Story)
Intelligent Enterprise, May 1, 2005

Realizing the Real-Time Enterprise
BPM.com, May 2005

Building the Process-Managed, Real-Time Enterprise
Ebizq, April 24, 2005

Get Ready for Extreme Competition: The Business Case for BPM
BPM Institute,  April 21, 2005

The New Rules of BPM
BPTrends - April 05, 2005

The Real-Time Enterprise by Peter Fingar and Joseph Bellini
BPTrends - March 2005

The Third Wave: The Next Generation
BPTrends - February 1, 2005

Tear Down This Wall (Interview)
Intelligent Enterprise, February 1, 2005

No More Business as Usual
BPM Institute, January 13, 2005

BPM 2005
BPTrends - January 4, 2005

Structuring the BPM Conversation - Part 1
BPTrends - November 2, 2004

Is Speed the Measure of Success?
Ebizq, October 6, 2004

IInnovate, Reinvent, Win
Transform Magazine, October 2004

The Third Wave: BPM Due Diligence
BPTrends - September 7, 2004

The Process of Working with People: Person-to-Person Business Process Management
BPTrends - September 7, 2004

Systems Thinking: The "Core" Core Competency For BPM
Ebizq, August 24, 2004

Learning To Become a Process-Managed Enterprise, Or: Why All-Star Teams Are Clumsy
Ebizq, August 16, 2004

The BPM Greenhouse
Ebizq - August 3, 2004

Process Management Maturity Models
BPTrends - July 6, 2004

Green Forms and the Genesis of Reengineering
BPTrends - June 1, 2004

The 'Strategy-Execution Machine': The 'Future Of Competition'
Ebizq, May 3, 2004

Outoperate Your Competition Using BPM
BPTrends - May 1, 2004

Do You Grok PROCESS?
Howard Smith - April 6, 2004

Assimilating BPM: Col. Sanders' Secret Recipe
Ebizq, April 5, 2004

The Naming of Cats
BPTrends - March 2, 2004

Business Process Fusion is Inevitable
BPTrends - March 2, 2004

Mastering Business Process Management
Ebizq, Feburary 9, 2004

BPM is Not About People, Culture, and Change. It's About Technology
BPTrends - February 3, 2004

BPM 2004
BPTrends - January 6, 2004

Love Affair With Web Services Waning?
Ebizq - January 5, 2004

Workflow is Just a Pi Process
BPTrends - January 6, 2004

Digital Six Sigma
BPTrends - December 2, 2003

Making Profits Out of Thin Air
Ebizq, November 3, 2003

BPM at the Crossroads
November, 2003

What's BPM For?
Ebizq, October 3, 2003

Seeing The BPM Light
Ebizq, September 8, 2003

Rumors Of IT's Demise Are Highly Exaggerated
Ebizq, September 2, 2003

The Death of CRM Apps and the Birth of Customer Process Management
BPTrends - September 2, 2003

King Tut Might Have Been Proud
Ebizq, August 11, 2003

Clearing Up Confusion Over What BPM Really Is
Ebizq, July 14, 2003

Twenty-First Century Business Architecture
SOA World Magazine, June 2003

A Chasm Must Be Crossed
Intelligent Enterprise, June 2003

Putting Information Back Into IT
Business Integration Journal, July 2003

BPM's Underpinning: The Pi Paradigm
Ebizq, June 2, 2003

BPM's Third Wave
BPTrends - May 04, 2003

Business Process Management: From Now On
Ebizq, March 31, 2003

BPM Systems: The Great Enablers
Ebizq, March 10, 2003

Don't Bridge the Business IT Divide: Obliterate it!
EAIJournal, March, 2003

IBM And Microsoft Messing With BPM Standards Development?
Ebizq, March 21, 2003

Tearing Down 20th Century Silos With 21st Century BPM
Ebizq March 3, 2003

BPM Systems: The Great Enablers
Ebizq March 3, 2003

BPM's Third Wave: From Modeling to Management
Ebizq, Februart 3, 2003

BPM's Third Wave: Build To Adapt, Not Just To Last
Ebizq, January 20, 2003

From Process Reengineering to Process Management
Darwin Magazine, 2003

Coordination, Coordination, Coordination
Darwin Magazine, 2003

The Humble But Mighty Business Process
Darwin Magazine, 2003

LexisNexis: What's BPM For?
Darwin Magazine, 2003

Two Out of Three Ain't Bad
Darwin Magazine, 2003

A Conversation
Darwin Magazine, 2003

BPM Suites: Contenders vs. Pretenders
Darwin Magazine, 2003

Competing for the Future With Business Process Outsourcing
Darwin Magazine, 2003

The Little Big Man of Business
Darwin Magazine, 2003

A New Path to Business Process Management (Feature)
Optimize Magazine, October 2002

The Integrated Value Chain: BPML and the Next Frontier
Internet World, July 2002

The Next Fifty Years
Internet World, July 2002

The Real-Time Enterprise
Internet World, June 2002

Business Process Management Systems (Feature)
Internet World, May 2002

Making Business Processes Manageable 
Internet World, April 2002

Business Process Management Systems
With Howard Smith, Co-Founder of BPMI.ORG, Internet World, May 2002

Web Services: Some Straight Talk 
With Software Visionary David Litwack, Internet World, June 2002

The Integrated Services Environment: Managing Web Services 
With Pioneering CTO Steve Benefield, Internet World, May 2002

Future Uncertain
Infocomomy (UK), April 2002

Revolution in Process (Overview of Collaborative Commerce 2002 Conference, London
After the new economy, a far more important and fundamental revolution will follow.

internet.com Review: Death of 'e'  March, 2002

__________________________________________________________
Digital Tapestry . . .

A Monthly Business Column in Internet World....

The New MBA Curriculum,  August 2002  
The Shift From Systems Development to Business Process Management

The Real-Time Enterprise,  July 2002  
Why Every Company Must Become a Real-Time Enterprise 

The Next Fifty Years,  June 2002  
There is Something Dreadfully Wrong With IT Only Pi-Calculus Can Fix

HoPE Springs Eternal May 2002 
Where There's Hype There Just Could Be HoPE

The Fourth Tier, April 2002 
Don't Close the Patent Office Just Yet

The Great Preparation,  March 2002 
Breaking Out in a Downturned Economy

Process, Process, Process,  February 2002 
Process Collaboration is Needed for Value Chains to Work

Web Services Among Peers, January 2002 
Infrastructure for the Next Increment in the IT Revolution

Getting Back to Basics, December 2001
Use Internet Technology to Enhance Existing Relationships.

The Globalization of White Collar Work: The Real E-Revolution, October 2001
For better or worse, we have already crossed the threshold to the
globalization of our most prized asset
--the value-adding core competencies of our enterprise.

The Little Big Man of Value Chain Innovation, September 2001  
It's easy to overlook the small fry, but trying to keep your value chain going without them 
is a losing proposition.

Both Sides of the Coin, August 2001  
Integrate the Internet as part of your business strategy 
if you want to fully optimize your corporate value chain.

__________________________________________________________

Empower Your Customers:  the Driving Forces of the Real New Economy
Internet World, July 15, 2001

Mastering Collaborative E-Business (Feature)
CIO Magazine, June 1, 2001

Ten Myths of the New Economy
EAI Journal/ Business Integrator,  Fall, 2001

Don't Just Transact, Collaborate
CIO Magazine, June 2001

Advice on Sustainable Competitive Advantage
CommunityB2B, September 2001

Value Chain Optimization: The New Way of Competing
Supply Chain Management Review, Sept/Oct 2001
Email pfingar [at] acm.org to request information about this article.

Competing Through Value Chain Optimization
Decision Sciences Institute Proceedings, November 2001

National Radio Tour
b2bnetwork.com February 2000
Radio interviews aired across 19 cities in the USA

21st Century Markets: From Places to Spaces
FirstMonday (refereed), April 2000 

Customer Care: Through the E-Commerce Looking Glass

MRIReserach / Anderson Consulting, February 2000

E-Commerce: Transforming the Supply Chain  
Logistics Magazine, April, 2000

The Value of the Value-Chain in E-Business  
Computerworld, July, 2000

Component-Based Frameworks for E-Commerce  
Communications of the ACM, October 2000
Email pfingar [at] acm.org to request information about this article.

B2B E-Commerce: The Third Wave
SiliconIndia, March 2000

Components Crucial for E-business Development
Applications Development Trends, March 2000

E-Commerce Business and Technology Strategies
CommerceNet, August 1999

E-Commerce: The Third Wave
A White Paper

Enterprise Architecture for Open eCommerce
Component Strategies magazine, February, 1999 

Intelligent Agents: The Key to Open eCommerce
Component Strategies magazine, April, 1999

A CEO's Guide to eCommerce Using Object-Oriented Intelligent Agents
CommerceNet Research Report #98-19, September, 1998

The Blueprint for Open Ecommerce
Component Strategies magazine, November, 1998

Competing for the Future with Intelligent Agents
Distributed Object Computing magazine, October 1997

Developing Enterprise Systems with Intelligent Agent Technology
Part II: Distributed Object Computing magazine, November, 1997

The Business of Distributed Object Computing
with Jim Stikeleather and Jim Clarke, one of the most widely read articles on the business implications of emerging technology! Object Magazine, April, 1997

Business Objects
Object Magazine, Cover Story, January, 1997

Object-Oriented Knowledge Transfer 
A White Paper condensing many of the ideas in
The Blueprint for Business Objects.

The Learning Architect 
Inside Technology Training, March, 1997

Enterprise Learning Architectures
Inside Technology Training, April, 1997

Reschooling the Corporation
Object EXPO, New York, August 1996

Distributed Objects for Business 
Getting started with the next generation of computing, 
With Jim Stikeleather, SunWorld Online, April, 1996

Glossary of Object-Oriented Terminology for Business
with Mike Aube and Leslie Newberry, SunWorld Online, April, 1996

Shared Objectives
with Dennis Read and Robert Ettl,
CIO Magazine, April 1995

Process Innovation in the Independent College: Transforming Work Through Information Technology, University of Tampa, 1993

The Virtual Electronic Campus: Long Range Plan, University of Tampa, 1992

Computer Training Lessons from the Desert Sands, Computerworld, April, 1991

Structuring Computer Training for Industry, Proceedings, 8th National Computer Conference, Dhahran, Saudi Arabia, 1985

The Electronic School, Proceedings, 7th National Computer Conference, Riyadh, Saudi Arabia, 1984

Computing Training in a Geoscience Environment, Proceedings of the 5th Gulf Computer Conference, Dubai, United Arab Emirates, 1985

Computing Systems Requirements of the Distribution Industries, Small Systems World, October, 1978

EDP Training Perspectives, Proceedings, 5th Congress on Data Processing in Europe, Vienna, Austria, 1977

Summary Documentation: Maybe all you need, Journal of Systems Management, April, 1977

DP Tools Vital to Emerging Nations, Computerworld, 1977

A Model DP Curriculum, Small Systems World, September, 1977

The Use of Active Transparencies for Teaching Computing Concepts, Association of Educational Data Systems Monitor, October, 1976

Computers Vital to the Development of the Kingdom, Arab News, Saudi Arabia, 1976

Minimizing Operator Intervention Using System/3 Procedures, Small Systems World, November, 1973

The Use of APL in Modern Business Curriculums, Business Education Forum, October, 1972

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